PhishCare - Because Your Firewall Can't Stop a Click
Most breaches start with one person clicking one email. PhishCare tests your team with realistic simulated phishing attacks, then trains the people who click, so the next real attempt fails.
- No lock-in contracts
- Australian-based support
- Transparent pricing
- Melbourne team
What is PhishCare?
Why Human Error Is Still Your Biggest Cyber Risk in 2026
PhishCare is Byteway’s anti-phishing service: simulated phishing campaigns sent to your staff, combined with short, targeted training for anyone who clicks. It’s built to fix the gap that firewalls and antivirus can’t cover.
Technical defences have gotten good enough that attackers increasingly go around them instead of through them, targeting the person with the login rather than the network itself. A single convincing email is often all it takes. PhishCare runs realistic simulations against your actual team, reports on who’s at risk, and closes the gap with training that fits in five minutes, not a compliance module nobody finishes.
What’s included
What Byteway's
PhishCare Service Covers
Ongoing simulation, real-time reporting, and training that actually changes behaviour.
Simulated Phishing Campaigns
- Monthly or quarterly simulation cycles
- Templates modelled on real current threats
- Difficulty increases as your team improves
Targeted Micro-Training
- Instant feedback on click events
- Short, focused training modules
- No generic annual compliance video
Risk Reporting for Leadership
- Team and individual risk scoring
- Trend reporting over each cycle
- Board-ready summary reports
Email Security - The Human Layer That Filters Can't Replace
Spam filters and email security tools catch a lot, but not everything and a well-crafted phishing email is designed to slip past technical filters entirely. PhishCare is the layer that catches what technology alone misses: it trains your team to spot and report the emails that make it to their inbox anyway.
- Complements your existing email filtering, not a replacement for it
- Trains staff to recognise and report suspicious emails
- Managed alongside your broader IT and cyber security setup
The Byteway difference
Why Byteway,
Not Just Another Awareness Training Vendor
A lot of phishing training is bought once a year to tick a compliance box. PhishCare is run as an ongoing part of your security posture, because attackers don’t stop after your annual training week.
Local team
Australian-Based Support
Complete stack
IT + Telco Under One Roof
Transparent
Clear Pricing, No Surprises
Proactive
We Catch Problems Before You Notice
Serving Melbourne
Businesses Across
Every Sector
PhishCare With Byteway vs Annual Compliance Training
| Feature / Outcome | Byteway PhishCare | Typical Annual Training | No Training |
|---|---|---|---|
| Ongoing, regular simulations | ✓ | ✗ | ✗ |
| Immediate feedback on click | ✓ | ✗ | ✗ |
| Leadership risk reporting | ✓ | Partial | ✗ |
| Bundled with IT and cyber security | ✓ | ✗ | ✗ |
| Content updated to current threats | ✓ | Rare | ✗ |
| No lock-in contract | ✓ | Varies | N/A |
Getting Started With Byteway PhishCare Is Simple
A baseline simulation shows your current click rate before any changes.
A cycle schedule and pricing based on team size.
Simulations and training rolled out with staff notified appropriately.
Regular cycles and reporting, with a local team available for questions.
All the best team Byteway
Janine
All of the mobile phones & plans in our family business have been handled by byteway for the past few years now.
Vivan has only ever been promt, informative, and extremely willing to help.
Customer service like this is hard to find these days. Would highly recommend these guys!
From the moment I reached out for assistance, they were responsive, professional, and incredibly helpful. The team went above and beyond to address my needs and provide a solution that exceeded my expectations.
The quality of their work is exceptional, and the results speak for themselves. I was thoroughly impressed with their attention to detail and commitment to customer satisfaction.
I highly recommend Byteway to anyone seeking top-notch service. They are reliable, trustworthy, and truly dedicated to their customers. Thank you for your excellent service!
Trusted by Australian Businesses
Frequently Asked Questions About
PhishCare
What is PhishCare and how does it work?
PhishCare sends realistic simulated phishing emails to your team on a regular schedule, then delivers short, targeted training to anyone who clicks, so real attacks are more likely to be spotted and reported.
How much does PhishCare cost?
[CONFIRM PRICING] Pricing is typically per user per month. Byteway provides a fixed quote based on your team size and how frequently you want simulations run.
Will simulated phishing emails get my staff in trouble?
No. The goal is training, not punishment. Reporting focuses on team-wide trends and individual coaching, not calling out staff publicly.
How is PhishCare different from a one-off security awareness course?
A one-off course is often forgotten within weeks. PhishCare tests real behaviour on an ongoing schedule and follows up immediately when someone clicks, which is what actually changes habits over time.
Do I need a contract for PhishCare?
No. Byteway's PhishCare service is flexible and month-to-month.
Does PhishCare help with Essential 8 or cyber insurance requirements?
Yes. User application hardening and reducing susceptibility to phishing supports several Essential 8 controls, and insurers increasingly ask about staff phishing training as part of underwriting. See our ACSC Essential 8 page for the full framework.
Is PhishCare an email security tool, or just staff training?
PhishCare is the human/training layer of your email security — it doesn't replace technical email filtering, spam protection, or link-scanning tools. It's designed to catch what those tools miss, by training your team to recognise and report suspicious emails that make it through to their inbox. Byteway can review your existing technical email security setup as part of a broader IT assessment if you're not sure what's currently in place.
Know Your Team's Real Click Rate? Talk to Our Team
- Free audit
- No obligation
- Quote within 48 hours
- No lock-in contracts
- Australian-based team