Four Speed Tiers. The Same Enterprise-Grade
Standard on Every One. ?

Symmetrical speed, dedicated access, and a 4-hour SLA come standard, not as an upgrade. Choose the tier that matches your bandwidth, not the other way around.

Fast Fibre 100 Mbps

Included features

Fast Fibre 250 Mbps ⭐ Most Popular

Included features

Fast Fibre 500 Mbps

Included features

Fast Fibre 1000 Mbps ⚡ Fastest Plan

Included features

Why Byteway

Infrastructure You Can Actually
Rely On

True Dedicated Access

A 1:1 contention ratio means your bandwidth is never shared with another tenant or business. What you’re quoted is what you get, every hour of the day.

4-Hour SLA, Not a Best-Effort Promise

If something goes wrong, restoration is measured against a contractual 4-hour SLA, not a queue you wait in and hope for the best.

24/7 Australian Support

A local team who understands enterprise connectivity, available around the clock, not an offshore ticket queue that resets every shift change.

99.95% Service Availability

A measurable, contractual uptime commitment your business can actually plan around.

Built for Complex Networks

Support for E-LAN, E-Line, diversity links, IP-VPN and SIP means Byteway’s fibre integrates with the network architecture you already run, not a simplified consumer setup.

One Provider for Fibre, IT and Telecom

Your dedicated fibre sits alongside your managed IT, cyber security and phone systems under one Byteway account, so there’s a single team accountable for your whole environment.

Frequently Asked
Questions

01

Why isn't pricing shown on this page?

Dedicated fibre is priced per site, based on distance to the nearest fibre network point, install complexity and contract term. A specialist provides a fixed quote once your site details are confirmed.

02

What does the 4-hour SLA actually cover?

It's a contractual commitment to restore service within 4 hours of a confirmed fault, rather than a best-effort queue with no guaranteed timeframe.

03

What does 99.95% service availability mean in practice?

It's a contractual uptime commitment, equivalent to roughly under 4.5 hours of potential downtime per year, that your business can plan around.

04

Is my location eligible for dedicated fibre?

Eligibility depends on distance to the nearest fibre network point. Byteway checks this during a free site assessment before providing a quote.

05

What is E-LAN and why would I need it?

E-LAN (Ethernet LAN) connects multiple business sites into a single virtual local network, useful for organisations with several offices that need to operate as one connected network.

06

What is E-Line?

E-Line is a dedicated point-to-point Ethernet connection between two specific locations, commonly used to link a head office and a data centre, or two major sites directly.

07

What are diversity links?

Diversity links are redundant, physically separate network paths that keep your connection running if one path is damaged or fails, reducing the risk of a single point of failure.

08

What is IP-VPN and how does it work with dedicated fibre?

IP-VPN creates a private network across multiple business locations over a shared IP infrastructure, letting sites communicate securely as if they were on the same local network.

09

Does dedicated fibre support VoIP and SIP trunking?

Yes. Symmetrical bandwidth and low latency make dedicated fibre well suited to SIP trunking and hosted VoIP systems, particularly for contact centres and businesses with high call volumes.

10

Do these plans still support ISDN?

This is worth confirming directly with Byteway before assuming it applies to your setup. Australia's ISDN and PSTN networks have been progressively decommissioned nationally, so ISDN handoff, where still available, would apply only to specific legacy configurations rather than standard new connections.

11

How long does installation take?

Timelines vary by site and whether new fibre needs to be run to your premises. A specialist provides a realistic installation timeframe as part of your custom quote.

12

Can I upgrade my plan later if my bandwidth needs grow?

Yes. Moving to a higher speed tier is a straightforward upgrade conversation rather than a full re-signup, since Byteway already manages your connection.

13

Do you offer a contract, or is it month-to-month?

Dedicated fibre typically involves a minimum contract term reflecting the infrastructure investment required to connect your site. A specialist will outline the exact terms as part of your quote.

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