Two Ways to Pay for Calls. Pick the One That
Matches Your Volume
Standard Plan
- Pay-per-call rates that suit a lower-volume line without a flat unlimited fee
- Price: $25 /month per line
- [CONFIRM: per line or flat system price] Starting from: 2-line minimum
Included features
- Local/national calls: 20c/call
- Minimum 2 lines
- Calls to mobiles: 20c/min
- Calls to 13/1300 numbers: 40c/call
- Non-standard calls: pay as you go
Unlimited Plan
- One flat rate for teams who are on the phone constantly and don't want to watch the clock.
- Price: $50 /month per line
- [CONFIRM: per line or flat system price] Starting from: 2-line minimum
Included features
- Local/national calls: 20c/call
- Minimum 2 lines
- Calls to mobiles: 20c/min
- Calls to 13/1300 numbers: 40c/call
- Non-standard calls: pay as you go
Phone Line Plans, Backed by a Team Who Understands
the Hardware Too
No Lock-In Contract
Australian-Based Support
Clear, Predictable Rates
Built for On-Premise Hardware
Easy to Compare Against Usage
One Provider for the Whole System
Frequently Asked
Questions
Why is there a minimum of 2 lines?
Most on-premise business phone setups are configured with at least 2 lines for basic redundancy and call handling, ensuring a single line failure doesn't take your phones down entirely.
Does this plan include the PBX hardware?
No. These plans cover line rental and call rates only. PBX hardware, installation and configuration are quoted separately. See our On-Premise Phone System page for hardware and setup details.
What counts as a "non-standard" call?
Non-standard calls typically include international calls and certain special service numbers, billed on a pay-as-you-go basis outside the plan's standard rates.
Why are 13/1300 calls charged the same on both plans?
13 and 1300 numbers are charged at a flat 40c per call on both Standard and Unlimited, since these are typically business or service numbers rather than standard local/mobile calls.
Can my on-premise phone system still work now that PSTN has been shut down?
Yes, but it needs to be configured with SIP trunking over your internet connection rather than a traditional PSTN line, since Australia's copper network has been decommissioned. Byteway handles this migration as part of setup.
Can I switch between Standard and Unlimited later?
Yes. You can move between plans if your call volume changes significantly.
Do I need a certain type of PBX hardware to use these plans?
Your PBX needs to support SIP trunking to connect to these line plans. Byteway can assess your existing hardware or recommend a compatible setup.
Can I add more than 2 lines?
Yes. Additional lines can be added beyond the 2-line minimum, priced per line at your chosen plan's rate.
Are there any setup fees?
Setup and hardware costs are quoted separately from the monthly line plan. Ask a specialist for a combined quote covering both.